This course caters to all salespeople, particularly those who are responsible for:
Learn how to use emotional intelligence to understand and manage your own and your customers’ emotions, and to build empathy and rapport with them.
Discover how to develop a positive and resilient sales mindset that enables you to overcome challenges, learn from feedback, and progress.
Embrace continuous learning and development as the key to long-term sales success, and identify and apply effective learning strategies.
Learn to manage your time effectively, and avoid common time-wasters and distractions to improve your productivity.
Understand your own and your customers’ personality styles, and adapt your selling style and communication preferences accordingly.
Improve your analytical and critical thinking skills, and apply them in problem-solving and decision-making in different sales scenarios.
Define and communicate the value of your products or services from your customers’ perspective, and demonstrate how they can address their pain points and needs.
Identify and leverage your competitive advantage in the market, and differentiate yourself from your competitors.
Plan and prepare for different types of sales meetings, and set clear objectives and expectations for each meeting.
Handle objections effectively and, use them as an opportunity to provide relevant insights to build credibility and momentum.