Communication is THE essential sales skill
Dr Rich Atkins of Improving Communications joins Vinit Shah of the London School of Sales to discuss how Communication is THE essential sales skill modern salespeople need to master to be effective in their field. Key themes covered in this video include: Knowing your audience and why understanding their personality style is important Asking effective […]
Why Leaders Should Be Leading Their People and Not Their Businesses Right Now
And here I am now telling the story, as my colleague has told many, many other new and existing employees over his years with the business. That’s how you create loyalty. That’s how you know your team will support you through the toughest times. When your actions as a leader show you are genuinely there […]
The Impact of Redundancy
How many people managers within sales teams have been trained to have those redundancy conversations? The latest figures from the Office for National Statistics (ONS)* make for grim reading with UK unemployment levels at a three-year high of 5% (for the period from November 2020 to January 2021). Companies have started to lay off staff […]
CPD: Are Salespeople Selling Themselves Short?
Why CPD standards are positive for the sales profession. The skills that exceptional salespeople learn, develop and nurture are priceless. So why doesn’t the UK’s sales profession, unlike other professions underpinned by a unique set of skills and qualifications, have a recognised professional standards body focused on serving salespeople throughout their career? Why is selling […]
Blurring Lines: Overcoming The Loss Of Our Daily Commute
Leigh Dingwell is sales director for an international company. Responsible for a sales team of hundreds and triple-figure budget, she shares her experiences overcoming the loss of the daily commute, in the first of our ‘View From the Front’ series. Gone is the commute to and from work.Do I miss it? Not a lot.Did I […]
Professional Development: Taking Responsibility For Your Own Future In Sales
https://www.youtube.com/watch?v=mT0QuKMgoG8Penny Power OBE and LSOS Founder Vinit Shah Talk Professional Development I first met Penny in September 2019. I was participating in a panel discussion on thought leadership that she was facilitating, where I remember naming Jurgen Klopp as an example of an impressive thought leader and role model. I didn’t know it then, but […]
Do Goals Equal Success?
How important are goals to your success? From a young age, and throughout our working lives, we are encouraged to pursue our dreams, set targets and work towards achieving them. These plans consciously and subconsciously affect our mind and body. When you hit a goal or target, or accomplish an objective, the feeling within you […]
Can Great Salespeople Ever Make Great Leaders?
Can great salespeople ever make great leaders? Why would they? The belief is that the top-performing contributors in any sales organisation are inherently selfish narcissists who only care about number one. Put them in charge of people, and their natural instinct is to take command and ‘tell’ people what to do instead of fostering collaboration, […]
Is Your Mindset Supporting Your Wellbeing?
With so many industries impacted by the pandemic, many salespeople face difficult times, and the continued uncertainty is taking its toll on their mental wellbeing. Salespeople are familiar with working in demanding, fast-paced, target-driven environments. However, what we’re faced with today is completely unknown. The challenges many are being asked to cope with have intensified […]
No Tricks, Just Treats
Good sales practice isn’t about trickery or nasties, it’s about connecting on a human level, showing that you care and then delighting your customer by delivering an exceptional service. I love sales. It’s not a career I actively chose for myself, but one that I fell into after finishing university and managing to get a […]